Trust & Safety

We've Got Your Back

Scammers sometimes target business owners right after a new website goes live. This page shows exactly how AdIQ contacts you, what we will never do, and how to check that a call or email is really from us.

If someone asks you to pay to "activate" or "list" your business, it is not us

You may get a call, text, or email from someone who says they were referred by or are affiliated with AdIQ, and who asks you to pay a separate fee to turn on your website, activate your listing, or get you found online. That is a scam, and it is not connected to AdIQ in any way.

AdIQ has no directory partner and no activation partner. We never charge a separate activation or listing fee, and no outside company ever collects money for us. Everything you signed up for is already part of your plan.

If anyone claims to be referred by or affiliated with AdIQ and asks for a payment, please do not pay. Call us first at (888) 402-2347 and we will confirm.
How We Reach You

How AdIQ actually contacts you

Real messages from AdIQ come from a few clear places. If a message does not match one of these, treat it with caution and check with us.

Email from an adiq.com address

Our emails come from an address ending in @adiq.com. We will never send you to a random pay page to switch on a service you already bought.

Messages in your dashboard

Your account updates and revision chats live inside your dashboard at dashboard.adiq.com, where you log in with your own email and password.

A call from our team

Your AdIQ specialist may call you. If you are ever unsure who is calling, hang up and call us back on (888) 402-2347.

Our Promise

What AdIQ will never do

These lines are simple, and they do not change. If a call or email crosses one of them, it is not AdIQ.

We will never charge a separate "activation" or "listing" fee. Getting you found is part of the plan you already signed up for.
We have no directory partner and no activation partner. No outside company is authorized to collect money on our behalf.
We will never ask for your password or a gift card. AdIQ staff never need your dashboard password, and we never take payment in gift cards or wire transfers.
We will never rush you with a "pay now or lose your listing" threat. Your website and listing do not switch off because you did not pay a surprise fee.
How Billing Works

Our real billing model

Everything in your plan is billed on the schedule you agreed to when you signed up, and your plan is a 12-month commitment. A setup fee usually applies and is shown to you before you pay, and it can be waived with a promotion. There is never a separate activation fee added later, and no third party ever collects payment for AdIQ.

Your plan also includes our 90-day get-found guarantee: if we do not get you ranked on Google or cited by AI assistants for at least 2 of your 10 or more target keywords within 90 days, we keep working at no extra cost until we do.

Want the full details on plans and pricing? See our pricing page. Any billing question can go straight to our team at (888) 402-2347 or through our contact form.

Not Sure?

Check with us first

If a message feels off, do not act on it. Reach the real AdIQ through any of these, and we will tell you right away whether it came from us.

Call us

Talk to a real person on our support line, Monday to Friday.

(888) 402-2347

Message us

Send us the details and we will reply within one business day.

Open the contact form →

Report a scam

Think someone is misusing the AdIQ name? Let our team know.

legal [at] adiq.com

Peace of mind, built in

When in doubt, do not pay and do not share your login. Reach the real AdIQ and we will sort it out with you.

Call (888) 402-2347 Contact Us